Operate
Keeping software healthy after launch
After launch, the system still needs someone watching incidents, cost, releases, and the next change, so it stays healthy for the people who use it.
What “healthy” usually means
Monitoring that people look at, a path for incidents, release discipline, and a budget for the next meaningful change after launch.
On long-running suites, delivery teams and operate teams often diverge. Name who answers when something breaks at 2am.
Questions worth asking before launch
Who gets the pager? Who pays for infrastructure? How are improvements priced? What sits outside the engagement?
Clear answers here make launch feel finished for the people who will run and use the system.
How this shows up in practice
For EVS7, KeytoZ built Fox TAS and AnswerBug, and continues to operate cloud infrastructure across a wider suite. See the cases on Work.
Ask any partner the same operate questions before you rely on the system under load.
More insights
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