Privacy notice

Who we are

KEYTOZ LIMITED (“KeytoZ”, “we”, “us”) operates keytoz.co.uk. We are a private limited company registered in England and Wales (Company No. 17343649). Registered office: 26 Princess Boulevard, Woodhouse Park, Nottingham NG8 6HE, United Kingdom.

For privacy enquiries, email hello@keytoz.co.uk.

Scope of this notice

This notice covers personal data processed when you browse keytoz.co.uk or contact us via the enquiry form or email.

Data we process

Enquiry data: name, email address, company (if provided), and message content when you use the contact form or email hello@keytoz.co.uk.

Technical data: standard server and security logs that may include IP address, user agent, and request metadata required to host and protect the site.

We do not sell your personal data.

Purposes and lawful bases

Responding to enquiries and related pre-contract communication (legitimate interests, and where applicable steps toward a contract).

Operating, securing, and improving the website (legitimate interests).

Meeting legal obligations where they apply.

Cookies and analytics

We aim to minimise cookies. Essential hosting and security cookies may apply. Details, categories, and how to manage preferences are in our Cookie policy.

If we enable privacy-friendly analytics, non-essential cookies or similar technologies load only after you accept non-essential cookies (or as otherwise described in the Cookie policy).

Sharing

We use processors that help us run the site and receive enquiries: for example hosting (such as Cloudflare) and, when configured, a form delivery provider. They process data on our instructions.

We may disclose data if required by law or to protect rights and security.

Retention

Enquiry correspondence is kept only as long as needed to respond and manage the relationship, then deleted or archived under ordinary business practice unless a longer period is required.

Technical logs are retained for short operational periods typical of hosting and security.

International transfers

Some processors may process data outside the UK. Where that happens, we expect appropriate safeguards consistent with UK data protection practice for the tools we use.

Your rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to data portability. To exercise these rights, email hello@keytoz.co.uk. We will respond within a reasonable period.

Complaints

If you are unhappy with how we handle your data, you can contact us first. You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Updates

We may update this notice from time to time. The “Last updated” date at the top of this page will change when we do.